Terms and Conditions

Welcome to The Urban Haven! By accessing or using our website (https://theurbanhaven.com/), you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions and any applicable laws and regulations.

2. Changes to Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

3. Use of the Website

• Eligibility: You must be at least 18 years old to use our website or purchase our services.
• Prohibited Activities: You agree not to:
  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Use automated systems (e.g., bots) to access the website.

4. Purchases and Payments

• Pricing: All prices are listed in USD and may be subject to change without notice.
• Payment: We accept major credit cards and other payment methods as specified on our website.
• Cancellations and Refunds: Cancellation and refund policies for our services are outlined on the relevant service page. Please refer to these details before making a purchase.

5. Intellectual Property

All content on this website, including but not limited to text, images, logos, and designs, is the property of The Urban Haven unless otherwise stated. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. Visiting third-party sites is at your own risk.

7. Disclaimer of Warranties

• Our website is provided on an “as is” and “as available” basis. We do not guarantee that the website will be error-free or uninterrupted.
• To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

• To the fullest extent permitted by law, The Urban Haven shall not be held liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages arising from your use of the website.

9. Indemnification

You agree to indemnify and hold harmless The Urban Haven, its employees, partners, and affiliates from any claims, damages, or expenses arising out of your use of the website or violation of these terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Ohio, USA. Any disputes arising out of these terms shall be resolved exclusively in the courts located in Cleveland, Ohio.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

The Urban Haven
1836 W 25th St. 2a
Cleveland, Ohio
Email: info@theurbanhaven.com
Phone: 216-200-5582

Effective Date: 1/1/2020

By continuing to use our website and services, you acknowledge and agree to these Terms and Conditions. Thank you for choosing The Urban Haven!